CallPro Teams

Platform tailored for Businesses, Teams, Employees

CallPro Teams

CallPro Teams is a platform that enhances team productivity, enables seamless communication and collaboration between employees, and fosters a B2E2C three-way collaborative culture for businesses.

Call & Message from the virtual number

You can easily make calls or send text messages to the customer by selecting the Company's or the Employee's business number.

Enhanced Workspace Collaboration / Productivity

You can seamlessly forward calls to the next employee and share the call history with others.

Easy to manage your work hours

CallPro Teams can notify their colleagues by adjusting their break time and availability.

Collect your data of communication channels

Seamlessly integrate customer conversations and messaging histories with your internal systems.

Why CallPro Teams

Connect better, communicate smarter: elevate your business communication with CallPro Teams

30%

of customers prefer directly connecting with employees using their mobile phones.

70%

of customers find it more convenient to communicate with employees via messaging

8/10

After the corporate call, 8 out of 10 customers are connected directly with employee.

60/40

One employee receives an average of 60 calls and handles 40 daily follow-up calls.

Values for your company

Performance analysis

Gather and analyze all communication data, getdetailed reports to enhance performance.

Performance evaluation

Employees can be evaluated systematically and rewarded accordingly.

Event notifications

Receive notifications about team birthdays, work anniversaries, and other work-related events.

Enhance productivity

Increase work efficiency by encouraging specialists to manage their own time effectively.

Simplified access

Easier access to information by sharing data internally

Monitoring

Employees will be able to be able to keep track of their performance.

Virtual Office

Internal chat and audio conference rooms can enhance team collaboration and communication.

Dashboard

Broadcast information to internal chatrooms and channels using admin access.

Increase productivity

Get a virtual business number for each employee.

All you need is a smart phone.

Evaluate each employee's performance systematically.

Fully integrate with internal systems.

Enhancing teamwork performance

Internal chat systems.

Easily share call history and contact info.

Create audio meeting rooms.

Announce work anniversaries and birthdays in chat.

Work smarter

Provide detailed call and message reports.

Use the company's or employee's business number.

Configure working hours.

Unified call history database.

Integrate with 100+ platforms

We provide intelligent integration capabilities connecting organizations and users with internal systems.

See more

Bundles

Choose the package according to your needs.

Bundle 1

Employee: 6+
Unlimited Calls
Unlimited SMS
Internal Chat
Audio conference room
Voicemail box
Call Blacklist
Customer Database by file
Message history reports
Basic analytics
Connect with specialists

Bundle 1

Choose the package that suits your organization's needs.

Talk to Sales

Bundle 1

Employee: 6+
Unlimited Calls
Unlimited SMS
Internal Chat
Audio conference room
Voicemail box
Call Blacklist
Customer Database by file
Message history reports
Basic analytics

Bundle 2

Choose the package that suits your organization's needs.

Talk to Sales
Recommended

CallPro Teams saves time connecting the customer to the responsible person to resolve the complaint by facilitating the listening of recorded conversations and transferring calls through the mobile app. Also, it took much work for our relationship managers to get detailed information when using mobile numbers. Still, now they can see this information by downloading a single report. We are pleased that the CallPro Teams product is closely integrated with our services and has become an integral part of our relationship managers.

Mira Yeo
Head of Billing and Calculation Division
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