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AI-powered platform
Unified communication
Built-in intelligence

Unified platform to manage all your calls, messages, and social — with built-in AI and powerful analytics.
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CallPro's AI Powered
CPaaS Solution

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All-in-One Communiaction Platform

A unified solution integrating voice, SMS, Social Platforms and video channel's on a single platform - enabling a one-stop shop for all customer communications.
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Omnichannel Capabilities

Engage customers on any channel - phone, text, social messaging, or web - with a consistent experience. Switch seamlessly between channels while retaining context.
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AI Driven Automation

Built-in artificial intelligence (virtual agents,  chat-bots, and automation workflows) to handle routine inquiries, personalize interactions, and reduce manual workloads.
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Seamless Integration

Open APIs and pre-built connectors allow easy integration with existing telecom networks and IT systems (CRM, billing, ERP), ensuring quick deployment with minimal disruption.

WhyCallPro?

Customer Support

Provides enterprise-grade calls, captures all data, integrates systems, enhances CX, and cuts costs by up to 30%.
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Messaging

Send campaigns and notifications via SMS, WhatsApp, Viber and LINE. 99.9% delivery, full API support, and integration.
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Team Collaboration

Transform internal comms into a smart hub, join chats, and share call data, boost customer engagement.
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Data Insights

360° insights from voice, messages, and team communication - 100% data capture in one platform, boosting decisions and productivity by 35%.
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AI Automation

Build your AI agents and automate tasks - cut response time by 60% and boost efficiency by up to 40%.
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WhatWe Offer?

+26%

Revenue
Growth

-32%

Support
Cost

+46%

Customer
Satisfaction

Shape Your Service
Share Your Experience

Fintech

5–7 days

Debt collection period

10x

Daily workload per agent

90%+

Data Accuracy, human error

50%

Customer response rate
office

Retail

100%

Lead allocation accuracy

<5%

Missed Opportunity Rate

>80%

Sales rep focus on selling

~65%

Customer engagement rate
retail

E-commerce

<1 min

Response time

100%

Confirmation accuracy

~60%

Survey response rate

~40%

Repeat purchases
ecommerce
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Check out latest news

The Secret to Sustainable Business Growth: Internal Communication & Customer Care

In today’s business world, success doesn’t just rely on product quality or competitive pricing. The real advantage comes from cultivating strong relationships—both internally among teams and externally with customers. Internal communication and a well-developed customer care strategy are now essential drivers of employee productivity, customer loyalty, and ultimately, long-term business growth.

Technology
5
min.

Net Promoter Score (NPS): The Key to Customer Loyalty and Business Growth

Customer satisfaction is important, but customer loyalty is the real game-changer. While a happy customer may enjoy your product or service, a loyal customer keeps coming back, spends more, and spreads the word. That’s where Net Promoter Score (NPS) comes in.

Technology
5
min.

Proven Customer Data Management Strategies & Best Practices from Experts

Effective customer data management (CDM) is crucial for businesses aiming to enhance customer experiences and drive growth. By systematically collecting, storing, and analyzing customer information, companies can make informed decisions and foster stronger relationships.

Technology
5
min.
Read more

Power Your Messenger Channel with CallPro

Whether you're scaling support or driving revenue, CallPro’s Messenger integration makes it easy to connect — and convert — through real conversations.

Talk to an Expert