AI-Powered CPaaS Solutions for Modern Financial Institutions
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A Single Platform for All Your Communication Needs
Unified Channels. Intelligent Automation. Regulatory Confidence.
From initial loan applications to servicing and collections, CallPro provides a secure, scalable way to communicate with customers across:
WhatsApp, SMS & Rich Messaging
Send time-sensitive updates, document requests, and onboarding instructions with high open rates and delivery success.
Voice & Video
Enable live agent support or schedule consultations via in-app calling or secure video for high-touch services like wealth planning or loan advisory.
AI-Powered Chat & Voice Assistants
Automate FAQs, guide customers through applications, and triage support cases—available 24/7 in English.
Key Benefits for Financial Institutions
Enterprise-Grade Security & Compliance
Built for Southeast Asia
Intelligent CX Automation
Use Cases: Banking & Lending Transformed
Loan Application Updates
Keep customers informed throughout the process with automated WhatsApp or SMS alerts.
KYC & Digital Onboarding
Collect documents and verify identities with guided, AI-assisted flows across secure channels.
Collections & Payment Reminders
Reduce delinquency with friendly, timely nudges using preferred customer channels.
Customer Support & Escalation
Blend AI and human support for efficient resolution, with contextual agent handover.
Fraud Alerts & Security Notifications
Instantly notify customers of suspicious activity or changes to account settings.
Seamless Integration with Your Existing Systems
CallPro offers robust APIs and prebuilt connectors to integrate with
Real Results for Financial Leaders
