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Engage and convert on today’s most visual platform.

Instagram is where discovery meets action.
‍With CallPro, you can manage Instagram DMs, automate responses, and route conversations — all within your omnichannel contact center.
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Turn Instagram Followers into Loyal Customers

Instagram isn’t just for scrolling — it’s a messaging channel.CallPro brings Instagram messaging into your full communication stack — alongside calls, WhatsApp, Messenger, SMS, Viber, and more.

Why Use Instagram Messaging with CallPro?

Respond in Real Time

Reply to customer questions, product inquiries, or comments instantly — with images, links, quick replies, and branded content.

Automated Instagram Messaging

Set up auto-responses triggered by story mentions, post comments, DM keywords, and “Shop Now” clicks

Omnichannel Inbox for Your Team

Your agents see all customer interactions — Instagram DMs included — alongside calls, WhatsApp, and other channels, in one smart dashboard.

Use Cases

Retail & Fashion
Food & Beverage
Beauty & Lifestyle

Use Cases Retail & Fashion

Answer customer inquiries instantly through Instagram Direct Messages.
Notify followers when popular items are back in stock.
Respond to campaign messages and guide users to shop or learn more.

Use Cases Food & Beverage

Let customers reserve tables directly through Instagram chat.
Gather reviews or satisfaction feedback after dining experiences.
Automatically reply when users mention or react to your Stories.
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Use Cases Beauty & Lifestyle

Book treatments or consultations through a simple DM flow.
Share service options, pricing, and availability directly in chat.
Monitor and reply to influencer mentions or campaign comments efficiently.
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Built for Modern Engagement

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Multi-agent Instagram inbox
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Smart automation with AI
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Comment-to-DM workflows
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Full conversation history
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English language support
Security

Manage Instagram Messaging at
Scale — with CallPro

CallPro helps you turn Instagram from a content platform into a conversion engine.
Everything runs inside one powerful CPaaS system.

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