Seamless, Smart Guest Engagement—From Booking to Checkout

Today’s guests expect frictionless service—before, during, and after their stay. From personalized offers to real-time concierge support, every touchpoint matters.
hero image

Hospitality-Ready Communication Capabilities

WhatsApp, SMS & Rich Messaging

Send time-sensitive updates, document requests, and onboarding instructions with high open rates and delivery success.

Voice & Video

Enable live agent support or schedule consultations via in-app calling or secure video for high-touch services like wealth planning or loan advisory.

AI-Powered Chat & Voice Assistants

Automate FAQs, guide customers through applications, and triage support cases—available 24/7 in English.

Key Benefits for Financial Institutions

Enterprise-Grade Security & Compliance

- Compliant with MAS, Bank Negara, and other regional financial regulations
- Data residency in Singapore with encrypted communication channels
- Role-based access control and audit trails for governance

Built for Southeast Asia

- Local number provisioning and carrier-grade routing in Indonesia, Malaysia, the Philippines, Thailand, and Vietnam
- Support for english
- Optimized performance for low-latency delivery across mobile-first markets

Intelligent CX Automation

- Integrate with your core banking and CRM systems
- Trigger event-based messages (e.g., loan approval, missed payments)
- Smart routing to agents based on customer profile, channel, and intent

Use Cases: Banking & Lending Transformed

Loan Application Updates

Keep customers informed throughout the process with automated WhatsApp or SMS alerts.

KYC & Digital Onboarding

Collect documents and verify identities with guided, AI-assisted flows across secure channels.

Collections & Payment Reminders

Reduce delinquency with friendly, timely nudges using preferred customer channels.

Customer Support & Escalation

Blend AI and human support for efficient resolution, with contextual agent handover.

Fraud Alerts & Security Notifications

Instantly notify customers of suspicious activity or changes to account settings.

Seamless Integration with Your Existing Systems

CallPro offers robust APIs and prebuilt connectors to integrate with

See more

Real Results for Financial Leaders

30%

reduction in call center load

2x

faster customer onboarding

95%

open rates on loan notifications

Ready to Revolutionize
Your Financial CX?

Join the future of banking communications.